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Apple OSX Support Essentials - Mountin Lion 101

Duration: 3 Days

Course Price: £995+vat

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OS X Mountain Lion Support Essentials is a three-day, hands-on course that provides an in-depth exploration of troubleshooting on OS X Mountain Lion. This course is designed to give you a tour of the breadth of functionality of OS X Mountain Lion and the best methods for effectively supporting users of OS X Mountain Lion systems. The course is a combination of lectures and hands-on case study exercises that provide practical real-world experience.

Who Should Attend:

Help desk specialists, technical coordinators, service technicians, and others who support Mac users. Technical support personnel in businesses that use Macs. Technical coordinators or power users who manage networks of computers running OS X such as teachers and technology specialists who manage networks or computer labs.


What You Will Learn:

How to troubleshoot and become more efficient with available tools and resources. Features and functionality of OS X Mountain Lion, including how to find additional information. How to prepare for Apple Certified Support Professional (ACSP) 10.8 certification


Prerequisites:

Knowledge of OS X and basic computer navigation


Apple OSX Support Essentials - Mountin Lion 101

Duration: 3 Days

Course Price: £995+vat

Book Course Now

Part 1: Installation & Configuration

Install OS X Mountain Lion, Setup and configuration, OS X recovery, OS X software updates

Part 2: User Accounts

User accounts, User home folders, System security, Keychain management

Part 3: File Systems

File systems and storage, FileVault 2, Permissions and sharing, File system troubleshooting

Part 4: Data Management

Hidden items and shortcuts, System resources, Metadata and Spotlight, File archives, Time Machine

Part 5: Applications and Processes

Application installation, Document management, Application management and troubleshooting

Part 6: Network Configuration

Network essentials, Advanced network configuration, Network troubleshooting

Part 7: Network Services

Network services, Host sharing and personal firewall

Part 8: Peripherals and Printing

Peripherals and drivers, Print and scan

Part 9: System Startup

Apple OSX Support Essentials - Mountin Lion 101
Cardiff

Our Cardiff training centre is located in Pascoe House, on Bute Street, Cardiff Bay. The centre is at the heart of the creative community in South Wales.

Sorry there are currently no courses scheduled in this location. Please try another location or contact us for more information

 

Gloucstershire

Our Gloucestershire training centre provides free parking for our delegates.

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Manchester

Our Manchester training centre is located just a ten minute walk from the cities main railway station.

Sorry there are currently no courses scheduled in this location. Please try another location or contact us for more information

 

all prices exclude VAT