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Apple OSX Support Essentials - 10.10

Duration: 3 Days

Course Price: £995+vat

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OS X Support Essentials is a three-day course that gives you a tour of OS X Yosemite and covers the best ways to support OS X Yosemite users. The course includes lectures and hands-on exercises that provide real-world experience.

Who Should Attend:

Help desk specialists, technical coordinators, technical support personnel, service technicians, technology specialists, power users, teachers, and others who support Mac users in educational or business organizations, Technical coordinators, teachers, or power users who manage computer networks or computer labs that run OS X


What You Will Learn:

The OS X Yosemite troubleshooting process, How to use OS X Yosemite tools and resources to troubleshoot OS X Yosemite, OS X Yosemite features and functionality, including how to find more information about OS X Yosemite, How to prepare for Apple Certified Support Professional (ACSP) 10.10 certification


Prerequisites:

Knowledge of OS X and basic computer navigation


Apple OSX Support Essentials - 10.10

Duration: 3 Days

Course Price: £995+vat

Book Course Now

Part 1: Installation & Configuration

Install OS X Yosemite 10.10, Setup and configuration, OS X recovery, OS X software updates

Part 2: User Accounts

User accounts, User home folders, System security, Keychain management

Part 3: File Systems

File systems and storage, FileVault, Permissions and sharing, File system troubleshooting

Part 4: Data Management

Hidden items and shortcuts, System resources, Metadata and Spotlight, File archives, Time Machine

Part 5: Applications and Processes

Application installation, Document management, Application management and troubleshooting

Part 6: Network Configuration

Network essentials, Advanced network configuration, Network troubleshooting

Part 7: Network Services

Network services, Host sharing and personal firewall

Part 8: System Management

Peripherals and drivers, Print and scan, system troubleshooting

Apple OSX Support Essentials - 10.10
Cardiff

Our Cardiff training centre is located in Pascoe House, on Bute Street, Cardiff Bay. The centre is at the heart of the creative community in South Wales.

Sorry there are currently no courses scheduled in this location. Please try another location or contact us for more information

 

Gloucstershire

Our Gloucestershire training centre provides free parking for our delegates.

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Manchester

Our Manchester training centre is located just a ten minute walk from the cities main railway station.

Sorry there are currently no courses scheduled in this location. Please try another location or contact us for more information

 

all prices exclude VAT